[Creative Connections Children's Center (“Provider”) hereby establishes the following Terms of Service (“Agreement”), which shall govern the relationship between Provider and the enrolling parent(s) or legal guardian(s) (“Parent/Guardian”) of any child(ren) (“Enrollee”) attending Provider’s childcare program. Enrollment and continued participation constitute acceptance of all provisions herein.
1. Enrollment & Documentation
1.1 Enrollment shall not be deemed complete until all requisite forms, consents, medical documentation, and registration fees have been duly executed and remitted.
1.2 Parent/Guardian warrants that all information provided is accurate, complete, and up to date. Failure to disclose material information, including but not limited to medical or behavioral conditions, shall constitute grounds for immediate termination of services.
2. Hours of Operation & Attendance
2.1 Provider shall operate during standard business hours, specifically [insert hours], excluding designated holidays or closures as determined at Provider’s sole discretion.
2.2 Enrollees must be delivered and retrieved within said operating hours. A per-minute late fee may be assessed for delayed retrievals. Chronic tardiness may result in suspension or termination of services.
3. Tuition & Financial Obligations
3.1 Tuition is payable in advance at the frequency specified in the fee schedule. All fees are non-refundable except where otherwise required by applicable law.
3.2 Payments not received by the due date shall incur late fees, and Provider reserves the right to withhold services until all outstanding balances are satisfied.
3.3 Continued non-payment shall be deemed a material breach of this Agreement and may result in immediate termination of services and pursuit of collection remedies.
4. Health, Safety & Exclusion Policy
4.1 Enrollees exhibiting symptoms of contagious illness, including but not limited to fever, vomiting, or communicable disease, shall be excluded from attendance.
4.2 Provider retains sole discretion to determine whether an Enrollee may return, which may require medical clearance.
4.3 Parent/Guardian must disclose all allergies, medical conditions, and medication requirements prior to enrollment and update such disclosures promptly upon any change.
5. Discipline & Conduct
5.1 Provider employs positive guidance techniques consistent with state childcare regulations. Corporal punishment or punitive isolation shall not be utilized.
5.2 Repeated or severe behavioral issues that jeopardize the safety or welfare of staff or other children may, after reasonable attempts at remediation, result in suspension or termination.
6. Food & Nutrition
6.1 Meals and/or snacks provided shall conform to applicable state nutritional guidelines.
6.2 Parent/Guardian shall remain solely responsible for disclosure of food restrictions or allergies. Provider shall not be liable for adverse reactions resulting from nondisclosure.
7. Closures, Force Majeure & Emergencies
7.1 Provider may close in observance of federal or state holidays and for staff training or facility maintenance.
7.2 Provider shall not be liable for closure or service disruption due to events beyond its reasonable control, including but not limited to natural disasters, utility failures, pandemics, or governmental directives. Tuition credits shall not be issued in such instances unless required by law.
8. Limitation of Liability & Indemnification
8.1 While Provider shall exercise reasonable care in the supervision of Enrollees, Parent/Guardian acknowledges that participation in group childcare inherently involves risk of minor injury or illness.
8.2 To the maximum extent permitted by law, Provider shall not be liable for injuries, accidents, or damages except where caused by gross negligence or willful misconduct.
8.3 Parent/Guardian agrees to indemnify and hold harmless Provider, its employees, and agents from any claims, liabilities, or expenses arising from Enrollee’s participation, except to the extent attributable to Provider’s gross negligence.
9. Media Release
9.1 Photographs or video recordings of Enrollees may be captured in the course of program activities. Internal use does not require consent.
9.2 Public dissemination (e.g., marketing, website, social media) shall only occur with executed written authorization from Parent/Guardian.
10. Termination of Services
10.1 Either party may terminate this Agreement upon [insert notice period, e.g., two (2) weeks’] written notice.
10.2 Provider reserves the unilateral right to terminate immediately in cases of non-payment, repeated late pickup, undisclosed medical or behavioral issues, or conduct deemed detrimental to the welfare of the program.
11. Governing Law
This Agreement shall be construed in accordance with, and governed by, the laws of the State of [insert state]. Any disputes shall be subject to binding arbitration or court proceedings in the jurisdiction where Provider operates.
12. Entire Agreement
This document constitutes the entire understanding between the parties. No oral representations or side agreements shall be binding unless reduced to writing and executed by Provider.
Acknowledgment
By enrolling, Parent/Guardian affirms that they have read, understood, and agree to be bound by these Terms of Service.